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Client Relationship Manager

3 months ago

Birmingham, Birmingham, United Kingdom Lockton Companies Full time
Position Overview

The Account Manager plays a crucial role in ensuring client satisfaction and retention through effective service delivery and relationship management.

Key Responsibilities:
  • Assist Account Executives and New Business Executives in managing client accounts efficiently.
  • Oversee all client renewals and modifications with professionalism and timeliness.
  • Prepare and maintain accurate documentation for clients and the market.
  • Evaluate risk exposures and provide expert advice on insurance and risk management strategies.
  • Deliver administrative support following established Lockton protocols.
  • Update and manage relevant systems to ensure data accuracy.
  • Communicate with insurers and clients as necessary to facilitate smooth operations.
  • Resolve account-related inquiries promptly and accurately.
  • Exhibit strong verbal and written communication skills.
  • Leverage prior insurance knowledge to enhance service delivery.
  • Foster and maintain positive business relationships while supporting team dynamics.
  • Manage time effectively and prioritize tasks without sacrificing quality.
  • Identify and pursue opportunities for business growth while managing client accounts.
Why Choose Lockton?

At Lockton, we take pride in our independence and dedication to excellence, innovation, and teamwork. Our entrepreneurial culture empowers our employees to act decisively, learn rapidly, and deliver optimal solutions for our clients. As an integral part of Lockton, you will encounter numerous opportunities and experiences that will serve as a foundation for a rewarding career. Our commitment to excellence, along with a supportive and inclusive work environment, ensures your personal and professional growth.

Commitment to Accessibility: We are dedicated to eliminating barriers for all individuals. If needed, we offer a variety of discretionary support options to applicants.