Client Relations Associate

3 weeks ago


Manchester, United Kingdom AJ Bell Management Limited Full time
About the Role

We are seeking a highly motivated and articulate individual to join our Customer Account Team as a Client Relations Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving business growth.

Key Responsibilities
  • Provide proactive and reactive outreach to existing and prospective customers to drive new business growth and increase retention.
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction.
  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Utilize excellent communication skills to effectively communicate with customers, both verbally and in writing.
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to customers.
Requirements
  • Minimum of 5 GCSEs grades A*-C (or equivalent) including Maths and English.
  • Ability to deliver exceptional customer service skills and a commitment to excellence.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Competent IT skills, including Word, Excel, and Outlook.
  • Ability to work under pressure and to deadlines, with minimal supervision.
About Us

AJ Bell Management Limited is a leading investment platform business in the UK, offering a range of solutions for professional financial advisers and DIY investors. We have a strong commitment to customer service and are dedicated to helping our customers achieve their financial goals.

We offer a range of benefits, including a generous holiday allowance, casual dress code, and a contributory pension scheme. We also have a strong focus on employee development and offer opportunities for growth and professional development.

We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



  • Manchester, United Kingdom AJ Bell Management Limited Full time

    {"title": "Client Relations Assistant", "description": "About the RoleWe are seeking a highly motivated and articulate individual to join our Customer Account Team as a Client Relations Assistant. In this role, you will play a key part in delivering our award-winning service to our customers, driving new business growth, and increasing retention for our AJ...


  • Manchester, United Kingdom AJ Bell Management Limited Full time

    {"title": "Client Relations Assistant", "description": "About the RoleWe are seeking a highly motivated and articulate individual to join our Customer Account Team as a Client Relations Assistant. In this role, you will play a key part in delivering our award-winning service to our customers, driving new business growth, and increasing retention for our AJ...


  • Manchester, United Kingdom AJ Bell Management Limited Full time

    {"About Us": "At AJ Bell Management Limited, we're committed to providing an exceptional customer experience. Our award-winning platform propositions cater to everyone, from professional financial advisers to DIY investors. With 491,000 customers and over £76 billion in assets, we're one of the fastest-growing investment platform businesses in the UK.",...


  • Manchester, United Kingdom AJ Bell Management Limited Full time

    {"About Us": "At AJ Bell Management Limited, we're committed to providing an exceptional customer experience. Our award-winning platform propositions cater to everyone, from professional financial advisers to DIY investors. With 491,000 customers and over £76 billion in assets, we're one of the fastest-growing investment platform businesses in the UK.",...


  • Manchester, United Kingdom AJ Bell Management Limited Full time

    {"title": "Client Relations Assistant", "description": "About the RoleWe are seeking a highly motivated and articulate individual to join our Customer Account Team as a Client Relations Assistant. In this role, you will play a key part in delivering our award-winning service to our customers, driving new business growth, and increasing retention for our AJ...


  • Manchester, United Kingdom AJ Bell Management Limited Full time

    {"title": "Client Relations Assistant", "description": "About the RoleWe are seeking a highly motivated and articulate individual to join our Customer Account Team as a Client Relations Assistant. In this role, you will play a key part in delivering our award-winning service to our customers, driving new business growth, and increasing retention for our AJ...


  • Manchester, United Kingdom DMG Client Solutions Ltd Full time

    NO EXPERIENCE NEED! IMMEDIATE START AVAILABLE! FULL TRAINING PROVIDED! **Responsibilities**: - Fulfil the company's mission and values. - Diplomatically resolve customer issues and concerns. - Analyse systems to find product pricing or availability information for customers. - Build quality relationships - Problem solving - Negotiating the best deals for...


  • Manchester, United Kingdom AJ Bell Management Limited Full time

    About the RoleWe are seeking a highly motivated and articulate individual to join our Customer Account Team as a Client Relations Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving business growth.Key ResponsibilitiesProactively engage with existing and prospective customers to build...


  • Manchester, United Kingdom AJ Bell Management Limited Full time

    About the RoleWe are seeking a highly motivated and articulate individual to join our Customer Account Team as a Client Relations Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving business growth.Key ResponsibilitiesProactively engage with existing and prospective customers to build...


  • Manchester, United Kingdom AJ Bell Management Limited Full time

    About the RoleWe are seeking a highly motivated and articulate individual to join our Customer Account Team as a Client Relations Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving business growth.Key ResponsibilitiesProactively engage with existing and prospective customers to build...


  • Manchester, United Kingdom AJ Bell Management Limited Full time

    About the RoleWe are seeking a highly motivated and articulate individual to join our Customer Account Team as a Client Relations Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving business growth.Key ResponsibilitiesProactively engage with existing and prospective customers to build...


  • Manchester, United Kingdom AJ Bell Management Limited Full time

    About the RoleWe are seeking a highly motivated and articulate individual to join our Customer Account Team as a Client Relations Assistant. In this role, you will play a key part in delivering our award-winning service to our customers, driving new business growth, and increasing retention for our AJ Bell product.Key ResponsibilitiesProactively and...


  • Manchester, United Kingdom AJ Bell Management Limited Full time

    About the RoleWe are seeking a highly motivated and articulate individual to join our Customer Account Team as a Client Relations Assistant. In this role, you will play a key part in delivering our award-winning service to our customers, driving new business growth, and increasing retention for our AJ Bell product.Key ResponsibilitiesProactively and...


  • Manchester, United Kingdom BNY Full time

    Client Service Associate IIAt BNY, we're seeking a talented Client Service Associate II to join our Client Service team in Manchester, UK. As a key member of our team, you'll work in a hybrid capacity (3 days a week in the office) and be responsible for delivering exceptional client service to our external clients.Key Responsibilities:Resolve complex...


  • Manchester, United Kingdom BNY Full time

    Client Service Associate IIAt BNY, we're seeking a talented Client Service Associate II to join our Client Service team in Manchester, UK. As a key member of our team, you'll work in a hybrid capacity (3 days a week in the office) and be responsible for delivering exceptional client service to our external clients.Key Responsibilities:Resolve complex...


  • Manchester, United Kingdom BNY Full time

    Client Service Associate IIAt BNY, we're seeking a skilled Client Service Associate II to join our Client Service team in Manchester, UK. This role will work in a hybrid capacity, with 3 days a week in the office.Key Responsibilities:Resolve complex day-to-day issues for external clients related to BNY Trade services, directing them to appropriate resources...


  • Manchester, United Kingdom BNY Full time

    Client Service Associate IIAt BNY, we're seeking a skilled Client Service Associate II to join our Client Service team in Manchester, UK. This role will work in a hybrid capacity, with 3 days a week in the office.Key Responsibilities:Resolve complex day-to-day issues for external clients related to BNY Trade services, directing them to appropriate resources...


  • Manchester, United Kingdom Arrow Global Group Full time

    Our Partner Management team work closely with our external suppliers and trusted Partners to ensure our customers are treated in line with our high standards and that business objectives are achieved. The Client Relations team convey to creditors the high quality of service that our internal and outsourced solutions offer. Our teams works with high street...


  • Manchester, United Kingdom BNY Full time

    Job Title: Associate, Client Service IIAt BNY Mellon, we're seeking a highly skilled and motivated individual to join our Client Service team as an Associate, Client Service II. This role is located in Manchester, UK and will be working in a hybrid capacity.Key Responsibilities:Provide exceptional client service by resolving complex day-to-day issues related...


  • Manchester, United Kingdom BNY Full time

    Job Title: Associate, Client Service IIAt BNY Mellon, we're seeking a highly skilled and motivated individual to join our Client Service team as an Associate, Client Service II. This role is located in Manchester, UK and will be working in a hybrid capacity.Key Responsibilities:Provide exceptional client service by resolving complex day-to-day issues related...