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General Manager

2 months ago

ChesterleStreet, Durham, United Kingdom Holroyd Howe Full time
Job Title: General Manager About the Role: We are seeking an experienced General Manager to join our team at Holroyd Howe, a leading contract caterer providing fresh and innovative food services to independent schools and colleges. As a General Manager, you will be responsible for leading our catering team to deliver exceptional customer service and high-quality food experiences to our students. Key Responsibilities: * Collaborate with our back-of-house team to develop well-balanced and nutritious menus that cater to diverse dietary requirements and preferences. * Prepare and manage the catering budget, ensuring cost-effective operations while maintaining quality standards. * Establish strong relationships with school Bursars, Head Teachers, and faculty. * Recruit, train, supervise, and motivate catering staff. * Ensure compliance with food safety regulations, hygiene standards, and quality control protocols. * Identify opportunities for growth, innovation, and improvement in menu offerings, service delivery, and operational efficiency. * Maintain strict adherence to health and safety regulations, ensuring a clean and organized kitchen environment. Requirements: * Proven experience as a General Manager or Deputy General Manager in a high-volume, quality-focused environment. * Ability to demonstrate that managing, training, and supporting a team has been an important part of your career to date. * Financially astute, with excellent analytical and budgeting skills. * Excellent coaching, delegation, and influencing skills. * Ability to prioritize multiple projects in a fast-paced, multi-faceted environment and thrive under pressure. * Ability to multitask, prioritize responsibilities, and adapt to changing circumstances in a fast-paced environment. * Meticulous organizational abilities and a high attention to detail. * Empathetic, clear, and highly effective verbal and written communication. * Ability to adapt to challenges and opportunities with a solution-oriented perspective. * Excellent strategic thinking and critical reasoning skills. About Us: Holroyd Howe is a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school. We pride ourselves on sustainability, nutrition, and food innovation, and we offer a wide portfolio of training opportunities and experiences to our chefs. We create engaging and fun dining experiences for our students, helping them build strong and healthy relationships with food. Equal Opportunities Employer: Holroyd Howe is an equal opportunity employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity, and we will require an Enhanced DBS which includes a Barred List check for all successful applicants.