Claims Insight and Analysis Manager

1 month ago

Reigate, Surrey, United Kingdom esure Full time

About the Role

We are seeking a highly skilled Claims Analysis and Insight Manager to join our team at esure. As a key member of our Senior Claims management team, you will be responsible for providing essential data, analytical, and insight support to drive business performance and company success.

Key Responsibilities

  • Analyse financial and operational MI, focusing on Motor and Home Claims, operational MI, corporate MI, supplier performance, forecasting, and saving initiatives.
  • Shape and deliver claims-related MI, analysis, and insights across our various workstreams, including to the executive team.
  • Promote and contribute to the use of predictive analytics and data science, working closely with external service providers.
  • Liaise with Technical Claims Managers to understand and communicate risks, opportunities, and their financial impacts.
  • Support the claims transformation programme through ownership of project elements as advised.
  • Collaborate with the actuarial reserving function to provide clarity on claims performance and challenge projections.
  • Work with the Technical Pricing team to explain claims trends and support pricing decisions.
  • Ensure robust and detailed claims-related elements of plans and re-forecasts in collaboration with Finance and Pricing.
  • Ensure timely and accurate completion of MI requests from regulatory bodies.

Requirements

  • Strong understanding of the financial services industry, preferably with a degree in a mathematical subject or Economics.
  • Advanced IT skills, including statistical packages, programming (Python/R), strong SQL coding.
  • Experience with data warehouse tools (Databricks) and visual analysis tools (Tableau).
  • Excellent analytical and technical skills with strong statistical abilities.
  • Strong communication, interpersonal, and problem-solving skills.
  • Ability to work autonomously, manage multiple tasks, and maintain high accuracy under pressure.
  • Maintain confidentiality in sensitive business information.
  • Resilience and motivation to provide consistent work performance.
  • Ability to establish and maintain effective working relationships within a team environment.
  • Confidence in working and liaising at a senior level.

About esure

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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