Claims Insight and Analysis Manager

1 month ago

Reigate, Surrey, United Kingdom esure Full time

About esure

At esure, we're no strangers to change. As a leading insurance company, we're constantly evolving to become a world-class digital insurer. This creates exciting opportunities for innovative professionals to join us at a pivotal moment in our development.

Job Description

We're seeking a dynamic Claims Analysis and Insight Manager to provide essential data, analytical, and insight support to our Senior Claims management team, Reserving function, Technical Pricing team, Finance department, and Executive team. This role focuses on analysing claims data for Motor and Home books of business to deliver actionable insights, driving improved claims performance and company success.

The Day-to-Day

  • Data Analysis & Insight: Analyse financial and operational MI, focusing on Motor and Home Claims, operational MI, corporate MI, supplier performance, forecasting, and saving initiatives.
  • MI Delivery: Shape and deliver claims-related MI, analysis, and insights across our various workstreams including to the executive team.
  • Predictive Analytics: Promote and contribute to the use of predictive analytics and data science, working closely with external service providers.
  • Technical Collaboration: Liaise with Technical Claims Managers to understand and communicate risks, opportunities, and their financial impacts.
  • Project Management: Support the claims transformation programme through ownership of project elements as advised.
  • Reserving Coordination: Collaborate with the actuarial reserving function to provide clarity on claims performance and challenge projections.
  • Pricing Insights: Work with the Technical Pricing team to explain claims trends and support pricing decisions.
  • Finance Collaboration: Ensure robust and detailed claims-related elements of plans and re-forecasts in collaboration with Finance and Pricing.
  • Regulatory Compliance: Ensure timely and accurate completion of MI requests from regulatory bodies.

Requirements

We're looking for someone with:

  • Industry Knowledge: Strong understanding of the financial services industry, preferably with a degree in a mathematical subject or Economics.
  • Technical Skills:
  • Advanced IT skills, including statistical packages, programming (Python/R), strong SQL coding.
  • Experience with data warehouse tools (Databricks) and visual analysis tools (Tableau).
  • Analytical Skills: Excellent analytical and technical skills with strong statistical abilities.
  • Communication: Strong communication, interpersonal, and problem-solving skills.
  • Autonomy: Ability to work autonomously, manage multiple tasks, and maintain high accuracy under pressure.
  • Discretion: Maintain confidentiality in sensitive business information.
  • Key Attributes:
  • Resilience and motivation to provide consistent work performance.
  • Ability to establish and maintain effective working relationships within a team environment.
  • Confidence in working and liaising at a senior level.

What We Offer

We provide a competitive salary, bonus scheme, discounts on our insurance products, 25 days annual leave, and a range of benefits to support your health, wellbeing, lifestyle, and finances. We're committed to growth and development, offering hands-on training, mentoring, and access to exclusive resources. Join us and be part of a dynamic team that's shaping the future of insurance.

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