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Warehouse Operations Manager

2 months ago


Dagenham, Greater London, United Kingdom Great Bear Full time
Job Description

We are seeking a highly motivated and experienced Warehouse Operations Manager to join our team at Great Bear. As a key member of our operations team, you will play a vital role in ensuring the smooth and efficient operation of our warehouse.

Key Responsibilities:

  • Act as the primary point of contact for communication with the administration, stock, and management teams to resolve problems or issues that have been identified within the warehouse.
  • Prepare and complete shift handover documents fully and distribute data captured on tracking documents for the next shift to ensure seamless shift transition operational continuation.
  • Manage the performance of warehouse operatives using warehouse management system tools.
  • Lead and manage your team, ensuring compliance with people process and policy.
  • Create training and forward resource plans with the support team to ensure you have the relevant skills mix on your shift to align with the capability planning tool.
  • Ensure all compliance requirements are met with regards to key control, key logs, radio logs, scanner logs, MHE pre-op check sheet.
  • Complete all Safe & Legal and ensure they are signed off with a monthly WM check.
  • Assist with weekly customer updates as and when required.

Requirements:

  • Proven experience within a FLM or Senior WH Operative role (ideally within a fast-paced logistics/3PL environment).
  • Working knowledge of operational and people management.
  • Strong computer skills with high attention to detail; proven knowledge of WMS systems and SAP would be an advantage.
  • Ability to motivate and empower others, while providing staff with development opportunities and coaching.
  • Adaptable to the team with the ability to consult others and communicate proactively.
  • Ability to work in a systematic, methodical, and orderly way to consistently achieve project goals.

About Great Bear:

At Great Bear, we are committed to creating a positive and inclusive work environment where our employees can thrive. We offer a range of benefits, including:

  • Competitive holiday entitlement.
  • Pension scheme with a 4% employer contribution.
  • Life Assurance - x2 annual salary.
  • Employee Assistance Programme for confidential support and guidance.
  • Eye Care Vouchers for discounted eye tests and glasses.
  • Reward and Recognition scheme for outstanding performance.
  • Everyday discounts through our benefit platform.