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Quality Assurance Specialist

2 months ago

Chadderton, Oldham, United Kingdom Global Draw Limited Full time
Job Title: Quality Engineer, Operations

About the Role:

We are seeking a highly skilled Quality Engineer to join our Operations team at Global Draw Limited. As a Quality Engineer, you will play a critical role in ensuring the smooth and efficient running of our Operations Quality function.

Main Responsibilities:

  • Control and maintain quality standards within operations.
  • Ensure new products are introduced efficiently into operations from the supply chain and contract manufacturers.
  • Manage the approval of FAIR's and create bespoke approvals for product or piece part approvals.
  • Ensure all relevant documentation is available for RoHS and UKCA CE compliance.
  • Manage the MS Form and team's workplace for centralized fault reporting and tracking through to resolution.
  • Raise concerns and reports internal and external.
  • Take part and lead meetings when the quality manager is unavailable.
  • Develop and manage a new handover process to operations.
  • Conduct spot checks on current builds for supplier and in-house issues.
  • Assist the quality manager in maintaining our Weee certification.
  • Manage and develop SOP's, engaging with third parties for a comprehensive approach.
  • Use the in-house semi-anechoic chamber and lab test equipment to manage the testing environment and product compliance function.
  • Ensure lab equipment is fit for purpose and calibrated.
  • Consult with contacts in the supply chain and be instrumental in the product management approval process.
  • Communicate with the BOE and BOS and Royal Mints.
  • Manage and assist the quality engineer in the diagnosis of issues.
  • Assist in the collection and analysis of quality data for vendor rating and feedback.
  • Ensure rejection processes are managed effectively.
  • Be actively involved in improving business processes and value engineering.
  • Help maintain the company's ISO 9001:2015 QMS.
  • Enrol with LRQA or similar organization to obtain professional training in Internal Auditing.
  • Assist with the audit program, schedule, and inductions.
  • Help administer the Q-Pulse document management system.
  • Be willing to travel and conduct internal and external audits.

Requirements:

  • Strong experience and skill in using the MS suite packages as well as Quality software.
  • Knowledge, understanding, and practice of ISO 9001:2015.
  • Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and influence stakeholders at all levels of the organization.
  • Ability to thrive in a fast-paced environment, adapt to changing priorities, and lead teams through complex projects with ambiguity.
  • Strong problem-solving skills and a proactive mindset, with a commitment to driving continuous improvement and achieving measurable results.

What We Offer:

  • Competitive base salary and annual company and personal performance bonus.
  • 25 days' holiday plus public holidays (country-specific).
  • Hybrid working.
  • 1 day paid leave to work on charitable projects.
  • Half Day for Health (encouraging you to take time away for you and your wellbeing).
  • 5% employer pension contributions.
  • A reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback.
  • Employee Assistance Programme (EAP).