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Area Operations Leader

2 months ago

Exeter, United Kingdom The Loungers Ltd Full time

Overview:

The Lounge Operations Manager is essential to our business's overall success. Collaborating closely with an Operations Chef, you will oversee approximately 8-10 locations, ensuring meticulous attention to detail while remaining engaged with both our teams and customers daily.

Expansion Plans:

With a new Lounge opening every 10 days, we have exciting growth opportunities in the South West, prompting our search for dedicated Operations Managers to support our expanding operations.

Team Focus:

Our people are what make our Lounges special. Therefore, your team will be your top priority. You will identify exceptional talent, celebrate achievements, foster a vibrant atmosphere, and cultivate future leaders through effective training, coaching, and mentoring. We uphold uncompromising standards and seek individuals who are committed to ensuring every customer leaves satisfied.

Ideal Candidate:

We are looking for individuals with a background in multi-site hospitality management, preferably as an Operations Manager, Area Manager, or Multi-Site General Manager. We also welcome Senior General Managers seeking to transition into an area-focused role.

Key Attributes:

  • Confidence: You believe in your leadership abilities, your team, and the importance of delivering exceptional experiences.
  • Integrity: You possess the character to acknowledge challenges and communicate transparently.
  • Empathy: You genuinely care for your team, keeping them motivated and engaged while adapting your leadership style to their needs.
  • Attention to Detail: You manage all aspects of operations, from inventory and scheduling to health and safety, ensuring high standards are met across all locations.
  • Continuous Improvement: You strive for excellence, learning from past experiences to enhance operations and encourage your team to do the same.
  • Authenticity: You lead with your unique style, fostering an environment where team members can express their true selves.

Current Position:

  • You are likely an Operations Manager, Area Manager, or Senior General Manager with experience in leading kitchens in bars or restaurants focused on fresh food.
  • While multi-site experience is preferred, it is not mandatory.
  • You balance management responsibilities with hands-on involvement, enjoying the dynamic of delivering outstanding hospitality.
  • Your background includes senior leadership roles in high-turnover environments, demonstrating your ability to inspire and motivate large teams.

Benefits:

  • Competitive salary up to £50,000 per annum, with a performance-based bonus paid biannually.
  • Opportunity to participate in the Loungers Management Share Plan.
  • £5,000 company car allowance.
  • Full reimbursement for expenses and mileage.
  • Excellent prospects for personal development and career advancement within a rapidly growing company.
  • Annual operations trip to a sunny destination.
  • 50% discount on food from day one.
  • Exceptional staff party experience.