Residual Value Portfolio Manager
2 months ago
We are seeking a highly skilled and experienced Residual Risk Manager to join our team at Arbuthnot Latham & Co., Limited. As a key member of our commercial vehicle finance team, you will be responsible for proactively managing the residual value portfolio, safeguarding the business from residual losses, and executing the end of lease outcome as set out in the End of Term Annual Strategy/ADP.
Key Responsibilities- Proactively manage the maturity of a residual value process, including direct contact with customers or our Business Development Managers where the asset is being replaced.
- Participate in negotiations with customers on contract extensions or asset disposal.
- Maintain strong working ties with other stakeholders across the business, including Business Development Managers, Fleet Engineers, and Sales Directors.
- Liaise with Fleet to obtain fresh R&M budgets relating to any contract extensions.
- Deal with any mid-term pricing alterations, such as usage increases or changes in the contract term.
- Be the focal point for any mid-term early terminations or early settlements and ensure the AAG financial position is protected.
- Strong attention to detail, leaning toward analytical.
- Great communication skills, comfortable with talking on the phone.
- Ability to work on own initiative under minimal supervision and demonstrating a strong work ethic.
- Inquisitive nature with a heightened sense of responsibility.
- Reasonable knowledge of Excel.
- Instinctive ability to trace, check, and fix issues.
- Ability to cross-reference multiple sources of data in query resolution.
- Good business process understanding across multiple disciplines.
- Ability to listen and provide assistance in resolving issues or recognizing appropriate escalation points.
- Calm manner and clear communicator, comfortable talking to customers or colleagues over the phone or face-to-face.
- Works with colleagues in a collaborative manner to achieve objectives.
- High levels of initiative and problem-solving skills.
- Display effective time management, meeting prescribed deadlines for both internal and external activities.
- Follow processes correctly.
- Knowledge of the UK transport sector would be considered an advantage.
- Knowledge of UK Asset Finance.
- Eagerness to learn and self-develop.
- Business Development Managers
- Residual Risk Manager
- Contracts Management Team
- Fleet Director
- Fleet Engineers
- Sales Director TTS
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