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Receptionist Coordinator

2 months ago

London, Greater London, United Kingdom SwimKidz South East London Full time

Job Summary:

We are seeking a highly organized and customer-focused individual to join our team as a Receptionist Coordinator at SwimKidz South East London. This part-time role will involve coordinating swimming lessons, managing front desk operations, and providing exceptional customer service to our clients.

Key Responsibilities:

  1. Front Desk Operations: Greet and assist parents, manage registers of attendees, and maintain a clean and organized front desk area.
  2. Lesson Coordination: Assist in the setup and teardown of swimming lessons, ensure a smooth flow of parents in and out of the pool, and work with teachers to ensure a seamless experience.
  3. Customer Service: Provide excellent customer service to parents, answer questions, and address any concerns in a professional and courteous manner.
  4. Administrative Tasks: Prepare and organize items required for new starters, take pool readings, and log them, and perform other administrative tasks as needed.

Requirements:

  1. Team Player: Ability to work collaboratively with the team to achieve common goals.
  2. Excellent Communication Skills: Excellent oral and written communication skills, with the ability to communicate effectively with parents, teachers, and other staff members.
  3. Customer Service Skills: Excellent customer service skills, with the ability to provide a high level of service to our clients.
  4. Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain a clean and organized workspace.

Working Conditions:

This is a part-time role, requiring weekend availability. The successful candidate will work in a fast-paced environment, with a focus on providing exceptional customer service to our clients.