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Housing Services Coordinator

2 months ago

Greenock, Inverclyde, United Kingdom EVH Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Housing Services Assistant. As a key member of our team, you will be responsible for providing exceptional customer service to our tenants and stakeholders.

Key Responsibilities

  • Provide high-quality customer service to tenants and stakeholders, responding to queries and resolving issues in a timely and professional manner.
  • Work closely with colleagues to ensure that our customers' expectations are met and exceeded.
  • Assist with the management of properties, including conducting property visits and maintaining accurate records.
  • Develop and maintain effective relationships with tenants, stakeholders, and other external partners.
  • Contribute to the development and implementation of policies and procedures to improve customer service and property management.

What We Offer

  • A competitive salary and benefits package, including a generous annual leave entitlement and employer pension contributions.
  • Opportunities for career development and training, including access to a wide range of training and development programs.
  • A supportive and collaborative work environment, with a strong focus on teamwork and customer service.
  • Access to a range of employee benefits, including a healthcare cash plan and a free and confidential employee assistance program.

About Us

We are a leading provider of housing services, committed to delivering high-quality services to our tenants and stakeholders. We are proud to be an Investor in People and strive for continuous improvement through the management and growth of our staff.