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Database Officer
2 months ago
Key Responsibilities:
* Take ownership of the fundraising database to ensure the effective capture and management of supporter data.
* Liaise with the CRM provider, IT support team, and other external providers to resolve issues and ensure the smooth running of the database.
* Prepare data for marketing and appeals, segmenting data as requested by the supporter engagement and community and events teams.
* Support the donor care team by responding to their queries, resolving issues, and exploring solutions and improvements to existing processes.
This is an interim role for 6 months, with the potential to be extended.
About the Role:
* Work closely with the Database Manager to learn the system and key processes.
* Develop and implement effective data management strategies to support fundraising efforts.
* Collaborate with the CRM provider and IT support team to resolve technical issues.
* Provide excellent customer service to the donor care team.
Requirements:
* Proven experience in database management and administration.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
If you are a skilled Database Officer looking for a new challenge, please apply today
Vitae Financial Recruitment Ltd is acting as an Employment Business in relation to this vacancy."