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Accommodation Office Team Leader

2 months ago


Colchester, Essex, United Kingdom Card Factory Full time

We are passionate about delivering exceptional customer experiences and are now looking for a Team Leader to help drive the success of our stores. With a focus on operational excellence and customer-centricity, our Team Leaders play a key part in ensuring our stores meet the highest standards.

Key Responsibilities:

• Support the Store Manager in achieving commercial growth goals
• Develop a team culture that prioritizes customer satisfaction
• Lead the store team in the absence of the Store Manager
• Maintain high standards of service and quality
• Review store performance data to inform business decisions

Requirements:

• Customer-centric with a passion for delivering excellent service
• Strong leadership skills with the ability to motivate and inspire teams
• Positive and forward-thinking approach with a focus on continuous improvement
• Ability to review and analyze data to inform business decisions
• Commercially-minded with a focus on driving sales growth
• Engaging and enthusiastic team player with excellent communication skills