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Collections Specialist
2 months ago
Join Our Team as a Collections Specialist
At Davies Talent Solutions, we are dedicated to providing exceptional service in the financial sector. We are currently looking for a committed and results-driven Collections Specialist to enhance our Customer Care team.
In this role, you will be instrumental in supporting clients facing financial challenges. Your responsibilities will include:
- Collaborating with customers to create tailored payment arrangements.
- Ensuring that all collection efforts comply with company policies and industry regulations.
- Clearly articulating collection procedures and policies in a professional manner.
- Processing payments and maintaining accurate customer account records.
- Documenting all customer interactions while adhering to strict data protection standards.
The ideal candidate will possess:
- A compassionate and empathetic approach towards customers.
- Strong computer skills and familiarity with relevant customer service software.
- Experience in a collections or customer service environment.
This is a remarkable opportunity to become part of a forward-thinking organization that values career development and offers a supportive work environment.
