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Client Relationship Manager
2 months ago
We are seeking a dedicated Account Manager to join our dynamic team. This role is pivotal in ensuring client satisfaction and fostering long-term relationships.
Key Responsibilities- Develop and maintain strong relationships with clients.
- Conduct regular meetings to understand client needs and address any concerns.
- Proactively resolve issues to enhance client satisfaction.
- Identify opportunities for upselling and expanding existing contracts.
- Contribute to overall revenue growth through strategic account management.
The ideal candidate will possess:
- 2-3 years of experience in account management or customer success.
- Strong communication and interpersonal skills.
- Proficiency in CRM systems.
- Excellent problem-solving and negotiation abilities.
- A goal-oriented mindset with a focus on strategic thinking.
Our company provides a comprehensive benefits package, including:
- A clear career progression path.
- World-class training and development opportunities.
- Team incentives and social events.
- A competitive commission scheme.
- Enhanced benefits, including a pension plan and holiday time.
- Onsite amenities such as a gym and free parking.
- Hybrid working arrangements to promote work-life balance.
This is a full-time position with a Monday to Friday schedule, requiring travel to the office three days a week.