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Debt Recovery Specialist

2 months ago

Birmingham, Birmingham, United Kingdom Novax Recruitment Ltd Full time
Job Title: Enforcement Agent

Location: Birmingham

Salary: £23,800 - £26,000 (OTE £50,000 - £75,000)

The Role

As a key member of our team, you will be responsible for visiting debtors' properties to arrange payment of outstanding debts, setting up and agreeing repayment arrangements. Providing exceptional customer service and empathy is crucial to the success of this role.

In cases where a solution cannot be found, you will take control and remove goods as necessary. You will also make enquiries with neighbours to determine if debtors have moved or left a property.

The Company

Our client is a leading UK Debt Recovery Enforcement Group with 40 years of experience.

The Salary and Benefits Package

£23,800 - £26,000 basic salary + bonuses + overtime (OTE £50,000 to £70,000)

29 days holiday - including bank holidays, increasing with service and with the opportunity to top up with extra days via banked leave and other incentive schemes

Company vehicle, fuel card, and expenses

Full training and qualifications to become a Certificated Enforcement Agent

Company pension scheme

Access to an Earnings on Demand Scheme

Employee discount scheme

Health and wellbeing support

Candidate Requirements

Full UK Driving License (held for at least 2 years)

Able to drive both manual and automatic vehicles

Able to provide a clean DBS and no CCJ/IVA

Previous experience in an enforcement, debt recovery, security, police, or armed forces role is desirable

The Application Process

Please submit your CV as directed and shortlisted candidates will be contacted for an initial telephone interview with a Novax Consultant. Candidates that pass this interview will be presented to the Client in advance of a final interview