Claims Quality Assurance Specialist
1 month ago
We are seeking a highly skilled Claims Quality Assurance Specialist to join our team at Acorn Insurance. As a Claims Quality Assurance Specialist, you will play a critical role in ensuring the quality and integrity of our claims handling processes.
Key Responsibilities:- Conduct thorough quality reviews of customer contacts, calls, webchats, administration, and business processes to ensure compliance with regulatory requirements and company standards.
- Develop and implement effective quality control measures to identify and mitigate risks, ensuring the accuracy and consistency of claims handling.
- Collaborate with the Claims Audit Lead and Claims Auditor to provide insights and recommendations for process improvements.
- Contribute to the development and maintenance of our Quality Management System, ensuring it remains effective and compliant with regulatory requirements.
- Provide training and coaching to colleagues on quality control procedures and best practices.
- Excellent written English and report writing skills.
- Strong understanding of regulatory frameworks, including FCA, TCF, and Data Protection Regulations.
- Ability to work independently and as part of a team, with excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills, with the ability to identify and mitigate risks.
We are a growing business with a strong commitment to quality and customer satisfaction. As a Claims Quality Assurance Specialist, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional results.
We offer a competitive salary and benefits package, including enhanced annual leave entitlement, additional buy and sell holidays, and a comprehensive pension scheme.
If you are a motivated and detail-oriented individual with a passion for quality and customer satisfaction, we encourage you to apply for this exciting opportunity.
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Claims Quality Assurance Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Acorninsure Full timeJob Title: Claims Quality Assurance SpecialistWe are seeking a highly skilled Claims Quality Assurance Specialist to join our team at Acorn Insurance. As a Claims Quality Assurance Specialist, you will play a critical role in ensuring the quality and integrity of our claims handling processes.Key Responsibilities:Conduct thorough reviews of customer...
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Claims Quality Assurance Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Acorninsure Full timeJob Title: Claims Quality Assurance SpecialistWe are seeking a highly skilled Claims Quality Assurance Specialist to join our team at Acorn Insurance. As a Claims Quality Assurance Specialist, you will play a critical role in ensuring the quality and integrity of our claims handling processes.Key Responsibilities:Conduct thorough reviews of customer...
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Claims Quality Assurance Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeAbout the RoleWe are seeking a highly skilled Claims Quality Analyst to join our Claims Governance Team. As a Claims Quality Analyst, you will play a critical role in ensuring the quality and integrity of our claims handling processes.Key ResponsibilitiesConduct thorough quality reviews of customer contacts, calls, webchats, and administration processes to...
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Claims Quality Assurance Specialist
1 month ago
Liverpool, Liverpool, United Kingdom Acorninsure Full timeJob Title: Claims Quality AnalystWe are seeking a highly skilled Claims Quality Analyst to join our Claims Governance Team. As a Claims Quality Analyst, you will play a critical role in ensuring the quality and integrity of our claims handling processes.Key Responsibilities:Conduct thorough QA reviews of customer contacts, calls, webchats, administration,...
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Claims Quality Assurance Specialist
1 month ago
Liverpool, Liverpool, United Kingdom Acorninsure Full timeJob Title: Claims Quality AnalystWe are seeking a highly skilled Claims Quality Analyst to join our Claims Governance Team. As a Claims Quality Analyst, you will play a critical role in ensuring the quality and integrity of our claims handling processes.Key Responsibilities:Conduct thorough QA reviews of customer contacts, calls, webchats, administration,...
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Claims Quality Assurance Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Acorninsure Full timeJob Title: Claims Quality AnalystWe are seeking a highly skilled Claims Quality Analyst to join our team at Acorn Insurance. As a Claims Quality Analyst, you will play a critical role in ensuring the quality and integrity of our claims handling processes.Key Responsibilities:Conduct thorough quality reviews of customer contacts, calls, webchats,...
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Claims Quality Assurance Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Acorninsure Full timeJob Title: Claims Quality AnalystWe are seeking a highly skilled Claims Quality Analyst to join our team at Acorn Insurance. As a Claims Quality Analyst, you will play a critical role in ensuring the quality and integrity of our claims handling processes.Key Responsibilities:Conduct thorough quality reviews of customer contacts, calls, webchats,...
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4 weeks ago
Liverpool, Liverpool, United Kingdom Acorninsure Full timeJob Title: Claims Quality AnalystWe are seeking a highly skilled Claims Quality Analyst to join our team at Acorn Insurance. As a Claims Quality Analyst, you will play a critical role in ensuring the quality and integrity of our claims handling processes.Key Responsibilities:Conduct thorough quality reviews of customer contacts, calls, webchats,...
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Claims Quality Assurance Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorninsure Full timeJob Title: Claims Quality AnalystWe are seeking a highly skilled Claims Quality Analyst to join our team at Acorn Insurance. As a Claims Quality Analyst, you will play a critical role in ensuring the quality and integrity of our claims handling processes.Key Responsibilities:Conduct thorough quality reviews of customer contacts, calls, webchats,...
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Quality Assurance Specialist
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Liverpool, Liverpool, United Kingdom Universally Speaking Full timeJoin Our Team as a Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Universally Speaking. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest quality of our games and applications.Key Responsibilities:Conduct thorough testing of games and applications to identify...
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Liverpool, Liverpool, United Kingdom Universally Speaking Full timeJoin Our Team as a Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Universally Speaking. As a Quality Assurance Specialist, you will play a crucial role in ensuring the highest quality of our games and applications.Key Responsibilities:Conduct thorough testing of games and applications to identify...
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Quality Assurance Specialist
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Liverpool, Liverpool, United Kingdom Universally Speaking Full timeJoin Our Team as a Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Universally Speaking. As a Quality Assurance Specialist, you will play a crucial role in ensuring the highest quality of our games and applications.Key Responsibilities:Conduct thorough testing of games and applications to identify...
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Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeJob Title: Quality Audit Team LeaderWe are seeking a highly skilled and experienced Quality Audit Team Leader to join our Claims Governance Team at Acorn Insurance & Financial Services LTD. As a Quality Audit Team Leader, you will play a critical role in ensuring the quality and integrity of our claims handling processes.Key Responsibilities:Lead a team of...
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Quality Assurance Manager
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeJob Title: Quality Audit Team LeaderWe are seeking a highly skilled and experienced Quality Audit Team Leader to join our Claims Governance Team at Acorn Insurance & Financial Services LTD. As a Quality Audit Team Leader, you will play a critical role in ensuring the quality and integrity of our claims handling processes.Key Responsibilities:Lead a team of...
