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Customer Support Services Coordinator

2 months ago


Exeter, Devon, United Kingdom Baker Snell Full time £24,000
Customer Support Services Coordinator

Join a prestigious organization as a Customer Support Services Coordinator

Flexible Work Arrangement: Enjoy the benefit of working remotely for two days each week following the completion of your initial training period.

About the Role:

As a Customer Support Services Coordinator, you will be an integral part of our team, providing essential support to our clients and ensuring their needs are met with professionalism and efficiency.

Key Responsibilities:

  • Deliver exceptional front-line support to customers, addressing inquiries and resolving issues promptly.
  • Participate in continuous training and cross-training initiatives to enhance your customer service capabilities.

Qualifications:

  • Proven experience in a customer service role.
  • Proficient in using technology and familiar with Microsoft Office applications.

Benefits:

  • Generous leave policy including 27 days of annual leave plus your birthday.
  • Performance-based bonuses and a robust pension plan with up to 10% employer contributions.
  • Comprehensive health coverage, including free health insurance, income protection, and life insurance.

We are excited to welcome motivated individuals to our team, where you can thrive in a supportive and rewarding environment.