Senior Account Manager

6 days ago


Horsham, West Sussex, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full time
About the Role

We are seeking a highly skilled and experienced Senior Account Handler to join our team at STRIDE RESOURCE MANAGEMENT LTD. As a Senior Account Handler, you will play a crucial role in ensuring the smooth running of our commercial insurance business.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strong relationships with brokers and clients to understand their needs and provide tailored insurance solutions.
  • Account Management: Manage a portfolio of accounts, ensuring all details are accurate and up-to-date.
  • Collaboration and Negotiation: Collaborate with underwriters and other stakeholders to negotiate terms and conditions for insurance policies.
  • Industry Expertise: Keep abreast of industry trends, regulations, and changes in the insurance market to provide proactive advice to clients.
  • Client Service: Handle inquiries, claims, and other client requests in a timely and professional manner.
  • Business Growth: Contribute to the growth of the business through cross-selling and up-selling opportunities.
  • Team Support: Mentor and support junior team members, sharing knowledge and best practices.
Requirements
  • Experience: 5+ years of experience in commercial insurance, with a strong understanding of the brokerage environment.
  • Qualifications: Proven track record of managing client relationships and delivering exceptional customer service.
  • Skills: Excellent communication and negotiation skills, with the ability to build rapport and trust with stakeholders.
  • Organizational Skills: Detail-oriented with strong organizational and time management skills.
  • Technical Skills: Proficiency in using insurance management systems and Microsoft Office suite.
  • Professional Qualifications: Relevant professional qualifications such as ACII or equivalent would be advantageous.

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