Senior Operations Leader
2 months ago
Join Our Team at Wells & Co
At Wells & Co, we are committed to delivering outstanding experiences within our community. We are currently seeking a Senior Operations Leader to enhance our team and assist in the growth of our managed pubs by steering our teams towards ongoing success.
Key Responsibilities:
- Directly report to the Operations Director and be a pivotal figure in motivating, inspiring, and leading your teams.
- Drive brand strategy across all business dimensions, focusing on revenue growth, guest satisfaction, and service excellence.
- Monitor financial KPIs to ensure maximum profitability across all locations.
- Collaborate with the marketing team to identify sales enhancement opportunities.
Ideal Candidate Profile:
- Proven experience in team leadership, including recruitment, training, and performance evaluations.
- Background in managing multiple premium venues within the hospitality or retail sectors.
- Strong business insight with an awareness of industry trends to leverage various revenue opportunities.
- History of enhancing guest satisfaction through high service standards.
- Financially driven with a focus on implementing cost-saving strategies for optimal profitability.
- Ensure compliance with regulations through comprehensive staff training on relevant laws and safety standards.
- Possess a creative mindset and a passion for entrepreneurial success.
- Exhibit exceptional leadership capabilities with a hands-on management style.
- Demonstrate meticulous attention to detail and outstanding organizational skills.
- Ambitious and proactive in career development.
What We Offer:
- Competitive salary range of £65-75k plus bonus opportunities.
- £7,200 company car allowance.
- 25 days of annual leave plus public holidays.
- Pension and private healthcare benefits.
- Dining and drinking discounts.
- Excellent career development prospects.
Wells & Co is a family-owned business that takes pride in its heritage and looks forward to future opportunities. We value our team members and recognize the significant contributions they make to our success.
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