Senior Operations Leader

2 months ago


Bedford, Bedford, United Kingdom Wells & Co Full time

Join Our Team at Wells & Co

At Wells & Co, we are committed to delivering outstanding experiences within our community. We are currently seeking a Senior Operations Leader to enhance our team and assist in the growth of our managed pubs by steering our teams towards ongoing success.

Key Responsibilities:

  • Directly report to the Operations Director and be a pivotal figure in motivating, inspiring, and leading your teams.
  • Drive brand strategy across all business dimensions, focusing on revenue growth, guest satisfaction, and service excellence.
  • Monitor financial KPIs to ensure maximum profitability across all locations.
  • Collaborate with the marketing team to identify sales enhancement opportunities.

Ideal Candidate Profile:

  • Proven experience in team leadership, including recruitment, training, and performance evaluations.
  • Background in managing multiple premium venues within the hospitality or retail sectors.
  • Strong business insight with an awareness of industry trends to leverage various revenue opportunities.
  • History of enhancing guest satisfaction through high service standards.
  • Financially driven with a focus on implementing cost-saving strategies for optimal profitability.
  • Ensure compliance with regulations through comprehensive staff training on relevant laws and safety standards.
  • Possess a creative mindset and a passion for entrepreneurial success.
  • Exhibit exceptional leadership capabilities with a hands-on management style.
  • Demonstrate meticulous attention to detail and outstanding organizational skills.
  • Ambitious and proactive in career development.

What We Offer:

  • Competitive salary range of £65-75k plus bonus opportunities.
  • £7,200 company car allowance.
  • 25 days of annual leave plus public holidays.
  • Pension and private healthcare benefits.
  • Dining and drinking discounts.
  • Excellent career development prospects.

Wells & Co is a family-owned business that takes pride in its heritage and looks forward to future opportunities. We value our team members and recognize the significant contributions they make to our success.



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