Catering Operations Leader

2 months ago

Bedford, Bedford, United Kingdom Chartwells - Independent Full time

Chartwells - Independent is seeking a skilled Catering Operations Leader who is passionate about delivering exceptional dining experiences and outstanding customer service while effectively overseeing all catering and service activities.

As a **Catering Operations Leader**, you will be responsible for ensuring that our kitchens and service areas operate seamlessly, providing guests with unforgettable culinary experiences. In return, you will have the opportunity to grow your career in the catering industry with a company that values its employees, embraces diversity, and rewards those who go above and beyond.

We recognize your dedication, which is why we offer a comprehensive benefits package that includes:

  • Complimentary meals
  • Free onsite parking
  • Exclusive travel discounts with various partners
  • Grocery discounts at major retailers
  • Access to a Digital GP and additional healthcare benefits
  • Significant discounts on cinema tickets
  • Cash rewards for your purchases
  • Free wellness, mindfulness, and fitness classes
  • Share discounts for friends and family
  • Contributory pension plan
  • Career advancement opportunities through our development programs

Your work schedule will vary, and this position is designed for a commitment of 40 weeks per year.

If you believe you could excel as Chartwells's next **Catering Operations Leader**, here are some key responsibilities:

  • Delivering a personalized and seamless experience for customers
  • Leading teams to uphold exceptional food and service standards
  • Tracking KPIs and performance metrics in collaboration with your manager
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Exceeding customer expectations by facilitating communication between clients and our teams
  • Training and mentoring staff to thrive in their roles
  • Ensuring adherence to Health & Safety regulations

Our ideal **Catering Operations Leader** will possess:

  • A strong focus on customer satisfaction
  • A passion for outstanding food and service
  • Experience in team leadership
  • Excellent communication and organizational abilities
  • A commitment to continuous personal and professional development

As part of Compass, you will contribute to nourishing individuals, fostering progress, and building connections across numerous venues. Join us to advance your career with a leading company, enjoy competitive compensation, fantastic benefits, and unparalleled opportunities for growth and learning within one of the UK's largest organizations.

Compass Group UK&I is dedicated to fostering an inclusive workplace where everyone has the opportunity to thrive. We value and celebrate diversity, believing it enhances our strength - Diversity is Our Strength.

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