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Resident Liaison Officer

2 months ago

Basingstoke, Hampshire, United Kingdom Alexander Fisher Full time

Job Title: Resident Liaison Officer

Company: Alexander Fisher

Job Type: Full-time

Location: Basingstoke area

Job Description:

We are seeking an experienced Resident Liaison Officer to join our team at Alexander Fisher. As a Resident Liaison Officer, you will be responsible for providing exceptional customer service to residents, addressing their concerns, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service to residents, responding to their queries and concerns in a timely and professional manner.
  • Address and resolve resident issues, working closely with other teams to ensure effective resolution.
  • Develop and maintain positive relationships with residents, promoting a sense of community and addressing any concerns they may have.
  • Collaborate with other teams to ensure effective communication and resolution of resident issues.

Requirements:

  • Experience in a Resident Liaison Officer role or similar customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and conflict resolution skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.