Quality Assurance Specialist
1 month ago
We are seeking an experienced Quality Engineer to join our team at Joseph Hughes Associates. As a Quality Engineer, you will play a crucial role in ensuring the quality of our products and services.
Key Responsibilities:- Manage customer complaints process and drive the closure of all issues through the use of 8D and 5WHY problem-solving tools.
- Establish customer review meetings to discuss issues proactively and ensure customer satisfaction.
- Generate and implement product quality control plans and inspection standards.
- Establish customer-agreed product quality standards and implement with appropriate functions.
- Compile customer key performance indicators and metrics.
- Provide team leadership for product quality improvement programs.
- Maintain customer concern databases and complete internal audit programs.
- Develop reaction plans for containment of identified issues.
- UK Quality experience for at least two years.
- Permanent legal right to work in the UK without company sponsorship.
- Excellent understanding of ISO/TS, including PPAP and APQP.
- Good understanding of Lean Manufacturing tools and techniques.
- Excellent computer skills and competent in developing and using a PC and associated networks and systems.
- Good organisational and time management skills.
- Ability to lead and develop project teams.
- Competitive salary and benefits package.
- Opportunities for career development and growth.
- Collaborative and dynamic work environment.
This is a Monday to Friday role, and we welcome applications from experienced Quality Technicians and Engineering Graduates with 2 years+ Quality or similar experience. Training will be provided as required.
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