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Career Launch: Assistant Manager Apprenticeship

2 months ago


Horsham, West Sussex, United Kingdom ASK Italian Full time
About ASK Italian

At ASK Italian, we're passionate about delivering exceptional dining experiences that showcase our Italian heritage. Our restaurants are vibrant, energetic spaces where our team members are the heart of everything we do.

Job Summary

We're seeking a talented and ambitious individual to join our team as an Assistant Manager Apprentice. This is an exciting opportunity to launch your career in the hospitality industry and develop the skills and knowledge needed to succeed in a fast-paced, dynamic environment.

Key Responsibilities
  • Provide exceptional customer service, ensuring that every guest feels welcome and valued.
  • Work collaboratively with our back-of-house team to deliver seamless service and maintain high standards of quality and presentation.
  • Take ownership of restaurant operations, including setting up for service, managing orders, and handling customer queries and complaints.
  • Develop and maintain strong menu knowledge, making recommendations and upselling to enhance the customer experience.
  • Anticipate and meet the needs of our guests, ensuring that they have an exceptional dining experience.
What We Offer
  • A comprehensive training program, including a fully accredited Level 3 Apprenticeship Certificate in Hospitality Supervision.
  • A competitive hourly rate, with opportunities for career progression and professional development.
  • A range of benefits, including 50% discount on food and drinks, free meals on shift, and access to our online employee hub.
  • A dynamic and supportive team environment, with opportunities to learn and grow with a leading hospitality brand.
Requirements
  • A passion for delivering exceptional customer service and a desire to learn and develop in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively as part of a team.
  • A strong work ethic and a commitment to maintaining high standards of quality and presentation.
  • Ability to work flexible hours, including evenings and weekends.