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Senior Business Analyst Lead

2 months ago

St Albans, Hertfordshire, United Kingdom Netcel Full time £75,000

About the Role:

We are seeking a highly skilled and experienced Senior Business Analyst Lead to head up our Business Analysis (BA) function at Netcel. As a key member of our team, you will be responsible for leading the BA team, understanding and interpreting client requirements for digital solutions, and shaping and prioritizing digital product backlogs based on client value and delivery feasibility.

Key Responsibilities:

  • Strategically and operationally lead and grow the Business Analysis team at Netcel.
  • Provide guidance and training to team members, helping them to develop their skills and knowledge.
  • Take ownership of the entire requirements process, from elicitation to documentation and sign-off, ensuring clarity and alignment with project goals.
  • Lead activities and engagement with stakeholders to elicit scope and requirements, such as demonstrations, business training, and handover of the solution.
  • Work closely with the experience, solution engineering, and quality assurance teams to ensure the solution is in line with business goals.
  • Contribute to project success by ensuring the right resources are allocated and by actively participating in resourcing decisions.
  • Support the delivery lifecycle and team in solutions design and implementation.
  • Support triage during testing cycles.
  • Prioritize the backlog to provide business value and meet objectives.
  • Contribute to the work of business managers and strategic product owners to define a product strategy and roadmap.
  • Participate in estimations, pre-sales activities, and proposal development to support business growth.
  • Attend stand-ups, planning sessions, demos, and retrospectives.

Requirements:

  • Demonstrable Business Analyst experience, ideally in a digital product consultancy, agency or similar company.
  • Several years experience as a digital business analyst across a major digital product or digital product portfolio in a senior or lead capacity.
  • Full project and development lifecycle experience, from requirements capture and design through to supporting the testing and delivery.
  • Knowledge of digital product solutions and best practice approaches and methodologies.
  • A great understanding of responsive websites, IA/UX, prototyping, design, build and third-party integration.
  • Experience of digital products using Digital Experience Platforms (such as Optimizely, Adobe, Sitecore, Acquia or similar).
  • Experience of defining and delivering client centric product handover and training programmes.
  • Working knowledge of current and emerging web technologies.
  • Recognisable Business Analyst certification.

What We Offer:

  • We support learning on all levels, including self-learning, insight sessions, knowledge shares, and formal training.
  • Hybrid working (you choose whether you WFH or from our St Albans office).
  • Flexible hours (with core hours of 10am – 4pm).
  • 25 days holiday increasing with length of service, plus bank holidays.
  • Pension.
  • Life assurance.
  • Ongoing training and development.
  • Stylish open plan office in St Albans with excellent transport links.
  • Regular social events (both virtual and in-person).
  • Health cashback scheme.
  • Shopping rewards scheme offering deals and discounts from well-known brands.
  • Cycle-to-work scheme.
  • Bonuses and rewards for length of service, exams etc.