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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at JD Gyms. As a key member of our facilities team, you will be responsible for maintaining a high standard of cleanliness, hygiene, and safety in our gyms.
Key Responsibilities:
- Cleaning and Maintenance: Ensure all areas of the gym are clean and well-maintained, adhering to company standards and regulations.
- Customer Service: Provide exceptional service to our members, responding to their needs and concerns in a professional and courteous manner.
- Record Keeping: Accurately record all cleaning duties and tasks on relevant checklists to maintain company standards.
- Health and Safety: Adhere to COSHH regulations, ensuring the correct use and storage of cleaning chemicals and equipment.
- Part-Time Hours: Work a variety of shifts, including evenings, to meet the needs of our members.
Requirements:
- Strong Communication Skills: Excellent verbal and written communication skills, with the ability to interact with members and colleagues in a professional manner.
- Attention to Detail: A high level of attention to detail, with the ability to maintain a clean and organized workspace.
- Team Player: A positive and flexible attitude, with the ability to work effectively as part of a team.
- Previous Experience: Previous experience in a similar role, with the ability to multitask and work unsupervised.
Benefits:
- JD Discount Card: Enjoy discounts on products and services at JD Gyms and other affiliates.
- Annual Leave Scheme: Take advantage of our annual leave scheme, with opportunities to relax and recharge.
- Free Gym Membership: Enjoy free gym membership, allowing you to stay active and healthy.
