Supplier and Partner Management Lead
4 weeks ago
Join the Scottish Government's Corporate Transformation team as a Supplier and Partner Management Lead, where you will play a key role in shaping the future of our service management team.
This exciting opportunity is part of the newly created Corporate Hub team, which will evolve into the future delivery platform for many of the corporate services provided to core SG and other public bodies.
As a Supplier and Partner Management Lead, you will be responsible for leading the management of the contract for the new Oracle Cloud platform, engaging with suppliers to ensure the platform meets our needs, and collaborating with colleagues across DG Corporate and beyond to understand the supplier management landscape.
Key Responsibilities:
- Develop and implement a framework for the management of DG Corporate's Strategic Suppliers.
- Manage the ongoing relationship with suppliers, including regular review meetings and the preparation of a systematic review timetable.
- Prepare a strategic roadmap for supplier management, taking into account its implications for the Scottish Government.
- Manage service claims or other compensatory issues as necessary.
- Act as an escalation point for contractual issues.
- Embed a culture of continuous improvement to underpin the future development of the supplier management framework.
- Contribute to the conversation on what good customer service looks like, in partnership with Directorates, for specific DG Corporate services.
- Contribute to the engagement with DG Corporate customers, taking feedback, gathering insights, and drawing out analytics.
- Contribute to the development of the shared services catalogue, how each service is consumed, by which organisation, why etc.
- Contribute to horizon scanning and intelligence gathering to identify changes in demand and in customer service requirements.
Requirements:
- Experience in supplier management, contract management, or a related field.
- Strong communication and interpersonal skills.
- Ability to work collaboratively with colleagues across DG Corporate and beyond.
- Knowledge of the Scottish Government's corporate services and the corporate hub team.
How to Apply:
To apply for this post, please visit our website at https://core-scottishgovernment.icims.com/jobs/7768/supplier-and-partner-management-lead/job?hub=10 and follow the online application process.
Additional Information:
Find out more about the work of Corporate Transformation, what we offer, and the roles we are recruiting for at https://work-for-scotland.org/exciting-careers-in-corporate-transformation.
If you have any questions about this post, please contact Kenny.notman@gov.scot.
The Scottish Government is an equal opportunities employer and welcomes applications from all qualified candidates.
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