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Store Operations Coordinator
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented individual to join our Central Operations Team as a Store Operations Coordinator. In this role, you will be responsible for managing store workload activity plans, ensuring timely completion of tasks, and maintaining our digital task management platform.
Key Responsibilities:
- Maintain store and user databases within our digital task management platform.
- Provide helpdesk support to store and field teams.
- Process account requests, new joins, leavers, and store and role changes.
- Build and schedule tasks for store teams to complete.
- Keep the MyHub platform in good order by maintaining a high level of housekeeping and taking backups.
- Produce relevant task compliance data for various stakeholders and ensure dashboards are up-to-date.
- Monitor task deadlines and send reminders to achieve 100% store completion.
- Publish clear and engaging newsfeed posts and weekly summary updates.
Requirements:
- High attention to detail and an eye for order and quality.
- Thorough and meticulous approach.
- Excellent planning skills and ability to manage own workload.
- Ability to build strong cross-functional relationships with various teams and stakeholders.
- Excellent communication skills, both written and verbally.
- Proficient in Microsoft Office (Outlook, Excel, PowerPoint, and Word etc.) – strong Excel skills are desirable.
- Willingness to learn and ability to work at pace.
Preferred Qualifications:
- Possession of a passion for helping people and getting things right.
- Experience of working in Boots Opticians store.
- Problem-solving and troubleshooting skills.
- Written communications and content creation skills.
About Boots:
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Our Benefits:
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
