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Receptionist (Medical) - Riverside Family Practice

2 months ago

Burnley, Lancashire, United Kingdom Riverside Family Practice Full time

Job Summary

Riverside Family Practice is seeking a skilled and compassionate Receptionist (Medical) to join our team. As a key member of our front desk, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities

  • Provide a warm and welcoming experience for patients, responding to their queries and concerns in a timely and professional manner.
  • Manage patient appointments, including scheduling, rescheduling, and cancellations, ensuring seamless communication with our healthcare team.
  • Process patient information, including medical records, insurance claims, and billing, maintaining confidentiality and adhering to data protection policies.
  • Assist with administrative tasks, such as preparing patient files, updating records, and performing data entry.
  • Maintain a clean and organized workspace, adhering to infection control and health and safety protocols.
  • Collaborate with our healthcare team to ensure efficient and effective patient care, providing support with tasks such as preparing clinical rooms and managing supplies.

About Us

Riverside Family Practice is a dynamic and patient-centered healthcare organization committed to delivering exceptional care to our community. We value our team members and strive to create a positive and supportive work environment.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare professionals, and administrative staff.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in Microsoft Office and other administrative software, with the ability to learn new systems and technologies.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
  • Flexibility and adaptability, with the ability to work in a fast-paced environment and respond to changing priorities.

What We Offer

Riverside Family Practice offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.