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Deputy General Manager

2 months ago

London City of, United Kingdom SSP Careers Full time

About the Role

Assistant General Manager – SSP Careers

If you have a strong enthusiasm for culinary experiences and travel, this opportunity is tailored for you. We are recognized as the leading experts in food travel, offering a diverse range of delightful options for every traveler.


Our partnerships include over 500 brands, featuring our unique offerings such as Upper Crust, Millie's Cookies, Café Local, and Beer House, alongside renowned franchises like M&S, Starbucks, Burger King, The Breakfast Club, and BrewDog.

As an Assistant General Manager, you will receive a competitive salary of up to £50,000 p.a. and enjoy a variety of benefits:

  • Discounted meals during shifts
  • Tronc system
  • Colleague discounts of up to 50%
  • Flexible working arrangements
  • Management bonus program
  • Access to digital GPs and a 24/7 helpline for you and your family
  • Wellbeing support through Retail Trust and family-friendly leave
  • Access to various support networks, including Neurodiversity and LGBTQ
  • Life assurance
  • Opportunities for apprenticeships and continuous development
  • Share incentive plan (SIP)

We are in search of a motivating Assistant General Manager to enhance our operations. In this role, you will have the chance to contribute positively each day by assisting your manager and team in delivering exceptional customer service and operational excellence.

As an Assistant General Manager, your responsibilities will include:


• Demonstrating passion and commitment while being a reliable support to the Store Manager.

• Upholding the highest standards of brand quality and safety for both customers and team members.

• Inspiring the team to provide exceptional customer service and foster loyalty.

• Mentoring and training team members to promote growth and excellence.

• Showcasing proven experience and confidence in team leadership.

• Setting a benchmark for outstanding service skills.

• Communicating effectively and clearly with all stakeholders.

• Adapting and remaining resilient in various situations.

SSP is proud to be an equal opportunity employer, dedicated to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.

Embark on a rewarding journey with us.