Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at NFU Mutual. As a key member of our Appleby Agency, you will be responsible for delivering exceptional customer service to new and existing customers, providing a warm and welcoming experience that meets their needs and exceeds their expectations.
Key Responsibilities- Handle a wide range of general insurance queries, both face-to-face and over the telephone, providing accurate and timely responses to customers.
- Cross-sell our varied product range to give customers a service that truly suits their needs, while maximising sales opportunities.
- Work closely with our Financial Advisors to promote their services and schedule appointments with customers.
- Provide comprehensive support to customers, actively contributing to their financial well-being and meeting their needs.
- Meet the requirements and standards of NFU Mutual, the Training and Competence Scheme, and our regulators, ensuring compliance with all relevant regulations.
We are looking for a candidate who is enthusiastic, willing to learn, and open to new ideas. You should have a strong willingness to build relationships with customers and colleagues, be patient and reassuring, and have excellent communication skills. Experience working in a customer service environment and within a regulated environment would be desirable, but not essential as we will provide you with all the training you need to be successful in this role.
What We Offer- A competitive salary up to £23,000 depending on experience.
- 25 days plus bank holidays.
- A contributory pension scheme.
We are proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory, and welcome applications from people of all backgrounds. We are committed to providing a supportive culture and an attractive range of rewards and benefits to our employees.
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Customer Service Representative
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Customer Service Representative
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Appleby-in-Westmorland, Cumbria, United Kingdom NFU Mutual Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at NFU Mutual. As a key member of our Appleby Agency, you will be responsible for delivering exceptional customer service to new and existing customers.This is a varied and rewarding role that offers the opportunity to develop your skills and...
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Appleby-in-Westmorland, Cumbria, United Kingdom NFU Mutual Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at NFU Mutual. As a key member of our Appleby Agency, you will be responsible for delivering exceptional customer service to new and existing customers.This is a varied and rewarding role that offers the opportunity to develop your skills and...
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Appleby-in-Westmorland, Cumbria, United Kingdom NFU Mutual Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at NFU Mutual. As a key member of our Appleby Agency, you will be responsible for delivering exceptional customer service to new and existing customers, providing a warm and personalized experience that meets their needs.Key ResponsibilitiesHandle a...
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Appleby-in-Westmorland, Cumbria, United Kingdom NFU Mutual Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at NFU Mutual. As a key member of our Appleby Agency, you will be responsible for delivering exceptional customer service to new and existing customers, providing a warm and personalized experience that meets their needs.Key ResponsibilitiesHandle a...
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Appleby-in-Westmorland, Cumbria, United Kingdom NFU Mutual Full timeAbout the RoleWe're seeking a skilled Customer Service Advisor to join our team at NFU Mutual. As a key member of our Appleby Agency, you'll deliver exceptional customer service to new and existing customers, providing a warm and personalized experience.As a Customer Service Advisor, you'll be the backbone of our team, handling a wide range of general...
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Customer Service Representative
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Appleby-in-Westmorland, Cumbria, United Kingdom NFU Mutual Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at NFU Mutual. As a key member of our Appleby Agency, you will be responsible for delivering exceptional customer service to new and existing customers, providing a warm and welcoming experience that meets their needs and exceeds their...
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Appleby-in-Westmorland, Cumbria, United Kingdom NFU Mutual Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at NFU Mutual. As a key member of our Appleby Agency, you will be responsible for delivering exceptional customer service to new and existing customers, providing a warm and welcoming experience that meets their needs and exceeds their...
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Appleby-in-Westmorland, Cumbria, United Kingdom NFU Mutual Full timeAbout the RoleWe're seeking a skilled Customer Service Advisor to join our team at NFU Mutual. As a key member of our Appleby Agency, you'll deliver exceptional customer service to new and existing customers, providing a warm and personalized experience.As an NFU Mutual Customer Service Advisor, you'll be the backbone of our team, handling a wide range of...
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Appleby-in-Westmorland, Cumbria, United Kingdom NFU Mutual Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at NFU Mutual. As a key member of our Appleby Agency, you will be responsible for delivering exceptional customer service to new and existing customers, providing a warm and welcoming experience that meets their needs and exceeds their...
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Appleby-in-Westmorland, Cumbria, United Kingdom NFU Mutual Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at NFU Mutual. As a key member of our Appleby Agency, you will be responsible for delivering exceptional customer service to new and existing customers, providing a warm and welcoming experience that meets their needs and exceeds their...
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