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Technical Field Specialist

2 months ago

King's Lynn, Norfolk, United Kingdom Virgin Media Full time
Field Service Engineer (Technical Support Specialist)

We are seeking enthusiastic and customer-focused professionals to become part of our team as Field Service Engineers, also referred to as Technical Support Specialists. Previous experience is not necessary, as we will offer extensive training and guidance to ensure your success in this role. Enjoy a favorable work-life balance with a 4-day work week and a competitive salary of £29,000, along with opportunities for overtime and performance-related bonuses.

Key Responsibilities:
  • Perform installations, troubleshoot issues, and deliver exceptional customer service
  • Identify technical problems and implement effective solutions
  • Maintain documentation of processes and adhere to company standards
  • Work collaboratively with the technical team to share insights and information
Qualifications:
  • Valid UK driving license with no more than 8 penalty points
  • Willingness to work at heights and in various weather conditions
What We Provide:
  • Attractive salary, performance incentives, and a company vehicle
  • 25 days of paid leave, including your birthday
  • Comprehensive pension scheme with up to 10% employer contributions
  • Wellbeing programs, life insurance, and health coverage
  • Support for diverse family situations

Join us at Virgin Media, where our core values are centered around diversity, inclusion, and teamwork. Become part of a high-achieving team and help shape the digital future of the UK. We encourage you to bring your authentic self to work and thrive in your career journey with us.