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Assistant Shop Manager

2 months ago

Oldham, Oldham, United Kingdom Pets at Home Full time

Job Opportunity at Pets at Home

About the Role

We are seeking a highly motivated and experienced retail professional to join our team as an Assistant Shop Manager at Pets at Home. As a key member of our store management team, you will be responsible for ensuring the smooth operation of our store, including managing staff, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities

  • Manage and motivate a team of retail staff to deliver exceptional customer service and achieve sales targets.
  • Oversee the day-to-day operation of the store, including stock management, visual merchandising, and store standards.
  • Develop and implement sales strategies to drive growth and increase customer engagement.
  • Collaborate with the Store Manager to achieve business objectives and implement company initiatives.
  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.

Requirements

  • Proven experience in a retail management role, with a minimum of 6 months hands-on supervisory/management experience.
  • Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • Passion for delivering exceptional customer service and driving sales growth.

What We Offer

  • A competitive salary and annual bonus scheme.
  • A comprehensive range of benefits, including life assurance, company pension, and colleague discount.
  • Opportunities for career development and progression within the company.
  • A fun and supportive work environment, with a team of like-minded professionals.