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Reinsurance Client Service Advocate

2 months ago

London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

About the Role

Your new company is a privately-owned Global Lloyd's Broker with offices based around the UK and Worldwide, with their head office based in the City. They pride themselves on having an entrepreneurial culture that their clients benefit from.

Job Summary

We are looking for a Reinsurance Client Service Advocate to join their expanding Reinsurance Team. As a Reinsurance Client Service Advocate, you will be responsible for multi-disciplined technical processing, incorporating Broker Support, processing of Proportional and Non-Proportional accounts, Excess of Loss and Claims and premium processing.

Key Responsibilities

  • Deal with all classes of business specifically International Property and Casualty, liaising with internal and external clients and carriers on a technical level.
  • Process Premium and claims Reinsurance technical role where you will be responsible for Multi-disciplined technical processing, incorporating Premium; Pro rata & Excess of loss claims covering all classes of business.
  • Participate in client and reinsurer meetings as required.
  • Debroke, risk sign down, prepare and maintain account statistics, provide support in overall servicing of client's account and retention of business.
  • Negotiate claims from initial notice through to settlement and closure, covering complex claims covering all classes of business including XOL reinsurance and binders, reinsurer audit and direct.
  • Have a high level of understanding to complete adjustments pro-actively and in the time frames required to avoid client penalty.

Requirements

  • Previous experience working as a Reinsurance Technician with 5 years + experience of processing Reinsurance Premium and claims.
  • Competency in processing all risks types, proportional, excess of loss premiums and claims.
  • Understanding of management concepts, systems and quality assurance.
  • Knowledge of Microsoft products and in-depth knowledge of IMR, CLASS, ECF, LORS and ideally Salesforce and Open TWINS.
  • London Market experience working as a Reinsurance Premum and or Premium and Claims Technician.

What You'll Get

Flexible working options available. 3 days a week in the office. You'll be offered a competitive salary of up to c£65,000 plus excellent benefits package. You'll receive support from both Directors and Managers. You'll enjoy working as part of a growing and friendly team.