Senior Operations Manager

3 days ago


Woking, Surrey, United Kingdom Faith Recruitment Full time

Job Summary

Faith Recruitment is seeking a highly skilled and organized Senior Operations Executive to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our business.

Key Responsibilities

  • Provide exceptional customer service by maintaining open communication with managers and stakeholders to ensure timely delivery of projects.
  • Utilize in-house CRM systems to measure and report on customer activities, providing valuable insights to inform business decisions.
  • Maintain and develop strong relationships with clients, colleagues, and stakeholders.
  • Collaborate with account managers to deliver high-quality results and exceed client expectations.
  • Manage project administration, including documentation and logging, to ensure seamless operations.
  • Prepare and deliver regular reports to clients, utilizing in-house portal for staff reporting.

Requirements

  • Proficient in the full Microsoft Suite, with a focus on PowerPoint and Excel.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Organized and able to prioritize multiple tasks and responsibilities.

About Faith Recruitment

Faith Recruitment is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We are passionate about building strong relationships and delivering results-driven solutions.



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