Receptionist - The White Horse, Dorking

3 weeks ago

Dorking, Surrey, United Kingdom Heartwood Inns Full time
Pub Receptionist Opportunity

We are seeking a friendly and organized Pub Receptionist to join our team at The White Horse, Dorking. As a key member of our front-of-house team, you will provide exceptional customer service to all guests, manage front desk operations, and ensure a pleasant and efficient experience for all visitors.

What We Offer:
  • A competitive hourly rate based on NLW and TRONC
  • Full-time and part-time hours to suit your needs
  • Access to our industry-leading training and development platform, Stepping Stones
  • An Employee Assistance Program with Hospitality Action
  • Instant access to pay through EarlyPay
  • An enhanced maternity and paternity package
  • A Refer a Friend Bonus up to £1500
  • 50% off food at any Heartwood Inns or Brasserie Blanc
  • 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
  • 10% off company gift cards
  • A thoughtful gift to celebrate your birthday
  • Long Service Recognition Awards
  • The Pantry - 100's of retailers and experience discounts through Reward Gateway
  • A Cycle to Work Scheme
The Ideal Candidate:
  • Will have excellent interpersonal skills and a vibrant personality
  • Ability to be flexible and maintain high standards across the front of house
  • Be a real team player, it is essential that you are a true people person
  • Have great attention to detail and impeccable standards
  • Be totally customer and service-focused and provide an exceptional guest experience
Our Investment in Your Development:

Heartwood Collection has 14 Brasserie Blancs, 24 Pubs including sites with rooms and more coming. We aim to grow to 61 sites by 2027 and include pubs with rooms. This could add up to 500 bedrooms to The Collection in the next 4 years. We hope you can be as excited as we are about the opportunities this will provide for you to take your next step and develop your career with us through our bespoke "Stepping Stones" training and development programme.

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