Administrative Officer

4 weeks ago


Newport, Newport, United Kingdom Brook Street NMR Full time
Job Title: Clerical/Admin Officer

We are seeking a highly organized and detail-oriented Clerical/Admin Officer to join our team at Brook Street NMR. As a key member of our Agency Formalities Department, you will play a crucial role in ensuring the smooth operation of our administrative tasks.

Key Responsibilities:
  • Process forms and documents in accordance with quality criteria, ensuring compliance with legal requirements and communicating findings to customers in writing.
  • Accurately record data onto our databases, including uploading documents and typing information to ensure an accurate historical record. Identify gaps/errors and report these.
  • Answer telephone calls within 5 rings and respond to letters/emails of general enquiry within 5 days of receipt. Respond to detailed correspondence within 3 weeks of receipt.
  • Process administrative tasks for other teams as required.
Requirements:
  • Accuracy, attention to detail, good prioritization skills, timeliness, excellent verbal and written communication skills.

We work in a hybrid way with a combination of home/office working. There is a requirement to attend the office for at least 20% of your working week. You will be required to participate in rotas and occasionally may need to attend the office at short notice if business need requires. Please note all training will be office based and therefore, there will be some weeks when you will be required to attend the office multiple days. Advance notice will be given.

The first 2 weeks of training will be office based.



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