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Head of IT Infrastructure

2 months ago


Cardiff, Cardiff, United Kingdom Circle Recruitment Full time
Job Description

Job Title: Head of IT

Job Summary:

Circle Recruitment is seeking an experienced Head of IT to lead our IT team and drive the delivery of IT services in a Microsoft cloud environment. The successful candidate will have a strong understanding of IT service management, IT infrastructure, and IT operations management.

Key Responsibilities:

  • Execute and oversee the IT strategy in alignment with the company goals, ensuring effective and timely delivery of IT projects.
  • Manage and mentor a team of IT professionals, including all their managers and team in Security, Service Delivery, and Service desk.
  • Oversee and ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices.
  • Oversee the delivery of IT services within a Microsoft and ITIL environment, ensuring they meet business needs and comply with established SLAs.
  • Lead IT infrastructure, including IT security initiatives to ensure robust and reliable systems across the business.
  • Collaborate with senior management to understand and address urgent IT needs, to develop a robust IT strategy moving forward.

Requirements:

  • Experience in a similar senior IT role, i.e., Head of IT or Head of IT Services.
  • Ability to manage cross-functional IT teams and develop those teams.
  • Excellent understanding of IT service management, IT infrastructure, and IT operations management.
  • Experience within the legal sector or a professional services environment would be a bonus.
  • Ability to implement new IT strategies and lead large-scale IT projects.

What We Offer:

A competitive salary between £50,000 - £60,000, hybrid working, and excellent benefits.