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Senior Claims Broker

2 months ago

London, Greater London, United Kingdom MW Appointments Full time
{"Job Title": "Senior Claims Broker", "Job Description": "Job Summary

We are seeking a highly skilled Senior Claims Broker to join our team at MW Appointments. As a Senior Claims Broker, you will be responsible for handling International Property, Casualty & Energy claims from first advice to final settlement while adhering to FCA and company compliance protocols.

Main Responsibilities
  • Create and update financial records on our system.
  • Advise clients on claims procedures and liaise with adjusters and/or lawyers on claims.
  • Negotiate settlement of claims with insurers and their advisers, including face-to-face meetings.
  • Draft and send standard and non-standard correspondence.
  • Make written records of all conversations with customers and/or insurers, or other relevant business contacts, in accordance with our procedures manual.
  • Deal with claims payments within designated authority.
  • Ensure that our systems and compliance are followed at all times, in accordance with our compliance manual.
Key Skills/Requirements
  • Previous experience of working in a similar claims role.
  • Good knowledge of London Market systems, including CLASS, ECF, and IMR.
  • Experience across Property, Casualty, and/or Energy Claims.
  • Prioritise and organise your workload to ensure that deadlines are adhered to.
  • Develop and sustain relationships with clients, insurers, and colleagues.

We are looking for a highly motivated and experienced Senior Claims Broker to join our team. If you have a strong background in claims handling and a passion for delivering excellent customer service, we would love to hear from you.

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