Senior Claims Broker

1 month ago


London, Greater London, United Kingdom IDEX Consulting Full time
Senior Claims Broker Opportunity

We are seeking a highly skilled Senior Claims Broker to join our team at IDEX Consulting. As a Senior Claims Broker, you will play a key role in providing an efficient, high-quality, and reliable claims service to our clients.

Key Responsibilities:
  • Liaise with clients to provide expert advice on claim procedures and ensure timely resolution.
  • Collaborate with Underwriters, Insurers, Loss Adjusters, Solicitors, and colleagues to manage claims effectively.
  • Broker claims to Underwriters within the UK Market, including crossover with Lloyd's, LIRMA, ILU, and company markets.
  • Manage claims records, diary claims for updates, and maintain accurate financial records.
  • Analyze claims data and identify trends to improve claims handling.
  • Handle incoming and outgoing telephone calls, ensuring accurate and adequate recording of information.
  • Refer complaints to the Compliance Officer for resolution in accordance with company procedures and FSA guidelines.
  • Ensure timely payment of claim settlements to clients and service providers.
Requirements:
  • Strong market knowledge and experience in Property, Liability, Financial Lines, and Motor Claims.
  • Knowledge of regulatory and compliance requirements.
  • Excellent technical understanding of claims handling and policy wordings.
  • Ability to interpret information accurately and present it to Underwriters and clients.
  • Strong communication and interpersonal skills.

This is an excellent opportunity to join a dynamic team and contribute to the success of our clients. If you are a motivated and experienced Senior Claims Broker looking for a new challenge, please apply.


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