Concierge Liaison

4 weeks ago


London, Greater London, United Kingdom FPMR Ltd Full time

Luxury residential developments in prime locations are seeking exceptional individuals to fill the role of Assistant Day Concierge & Doorperson.

Working Hours:
4 on, 4 off; 7am - 7pm
(Time on shift will be split between the main external entrance door while covering the Doorperson aspect of the position and inside the development, running errands and assisting the Concierge team while covering the Assistant aspect of the role - please note the role is mainly standing, only seated while on breaks or covering for the Concierge if they are away from the desk.)

Salary: £30,000 per annum, depending on experience.

The Assistant Concierge & Doorperson is the first point of contact for residents and their guests upon arrival.

You will be responsible for providing a warm and professional welcome, directing deliveries and other users to the car park, and maintaining the security of the scheme.

Key Responsibilities:

  1. Deliver exceptional customer service, ensuring a seamless transition into the reception.
  2. Maintain high standards of welcoming service, holding doors for guests, assisting with luggage, and providing directions.
  3. Manage all incoming and outgoing deliveries, ensuring timely and efficient service.
  4. Answer questions and assist clients with reasonable requests.
  5. Ensure all residents receive fast, efficient, and friendly service.

Requirements:

  1. Fluent in English.
  2. Strong communication skills.
  3. Flexible, confident, and approachable.
  4. Previous experience within a luxury fast-paced environment.

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