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PCN Operations Manager

4 weeks ago


Rochdale, Rochdale, United Kingdom Wellfield Health Centre Full time
Job Title: PCN Operations Manager

Are you a seasoned manager with a passion for healthcare and network development? Do you have experience in managing teams and budgets in a fast-paced environment? We are seeking a highly skilled PCN Operations Manager to join our team at Wellfield Health Centre.

About the Role

The successful candidate will be responsible for leading the development of our Primary Care Network (PCN) and managing the services it provides. This will involve managing staff, budgets, and IT systems to support the PCN and its member practices in achieving their objectives and improving patient outcomes.

Key Responsibilities
  • Act as a first point of contact for all incoming information and queries in relation to the PCN.
  • Oversee the management and delivery of the PCN Network DES requirements.
  • Act as a central information and administrative resource for members of the network.
  • Support the nominated practice with the administration of PCN finances, including the review and approval of payments for processing.
  • Process ARRS Claims using the national portal and in accordance with the requirements of the PCN DES.
  • Review the PCN's digital maturity and recommend optimisation of new technologies to enhance patient access and efficiency within the PCN and member practices.
  • System Management of EMIS Community Clinics for all ARRS roles.
  • Produce activity and performance reports for the PCN Board.
  • Coordinate PCN Board meetings, including setting dates, drawing up agendas, taking minutes, and communicating decisions to the wider PCN.
Requirements

We are looking for a candidate with a degree-level education, management qualification, or equivalent management experience. Previous NHS experience, particularly in Primary Care, is essential. Experience of project management is desirable.

The ideal candidate will have knowledge of working in a business environment, including finance and HR, and be able to work effectively in a team. They will also have excellent communication and organisational skills, with the ability to manage multiple priorities and deadlines.

About Us

Wellfield Health Centre is a network of seven GP practices working in Rochdale and Middleton, serving a population of 47,000 patients. We are a dynamic and forward-thinking organisation, committed to delivering high-quality patient care and improving health outcomes in our community.