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Senior IT Engineering Manager

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
About the Role

We are seeking a highly experienced Senior IT Engineering Manager to lead and manage our IT engineering capabilities across Technical Services. As a key member of our team, you will be responsible for developing and delivering our technology services to our internal customer base.

This role is eligible for inclusion in our hybrid working from home policy, offering a great work-life balance. If you have extensive experience in a senior role, leading and developing technical engineering functions and teams, we want to hear from you.

Key Responsibilities:

  • Leading initiatives to enhance user interfaces, streamline processes, and provide self-service options to improve the end-user experience.
  • Contributing to the overall plans and subsequent execution of our technology transformation strategy for key service platforms, working closely with IT teams and stakeholders.
  • Evaluating continuously the services provided, including the use of metrics such as key performance indicators, outcome-driven metrics, objectives, and key results.
  • Mentoring and establishing clear personal development plans and career paths in your team, as well as training, 1-2-1, and deputising as and when required.

Requirements:

  • Extensive experience in a senior role, leading and developing technical engineering functions and teams.
  • Organisational and technological transformation experience.
  • Excellent planning or resource planning skills.
  • Service quality development and management.

What We Offer:

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