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Client Services Coordinator

2 months ago


Chelmsford, United Kingdom Success Recruit Ltd Full time

Job Title: Client Services Coordinator

Company: Success Recruit Ltd

The ideal Client Services Coordinator will collaborate with a dedicated service team to deliver outstanding communication and customer support to our clientele.

Experience in construction, facilities management, or roles involving direct customer interaction is beneficial.

Key Responsibilities:
  • Providing customer support in an office setting
  • Establishing strong relationships with clients
  • Emphasizing the significance of service in relation to sales
Benefits:
  • Joining an International Organization
  • Opportunities for professional growth
  • Employee wellness program and performance-related bonuses

Job Overview:

This role entails overseeing client site operations, managing communications via calls and emails, maintaining CRM systems, and ensuring all administrative tasks are current.

Key Duties:
  • Handling calls from management
  • Maintaining CRM records
  • Responding to client emails
  • Preparing quotes and handling administrative duties
  • Following up on quotes and updating Health & Safety documentation

This position demands a keen eye for detail and excellent communication abilities.

Qualifications:

Prior experience in customer service, capability to meet deadlines, and strong communication skills are essential.

Training will be provided.

Working Hours:

Monday to Friday, 8am to 4.30pm

Compensation:

Approximately £34k based on experience

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