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Facilities Cleaning Compliance Officer
3 months ago
Job Overview
Note: Previous applicants need not apply.
The role involves conducting thorough audits of National Cleaning Standards (NCA) and Patient Led Assessment of Care Environment (PLACE) Standards across various healthcare settings, including community, inpatient, and outpatient facilities within the Trust.
Responsibilities include collecting and analyzing data from completed audits, generating actionable plans, and following up to ensure adherence to standards.
Building and nurturing strong relationships with staff, clients, and their representatives across all facilities is essential.
Main Responsibilities
- Continuously monitor cleanliness and performance standards in all relevant areas, effectively communicating with local clients, staff, supervisors, and management.
- Plan, coordinate, and execute a comprehensive schedule of monitoring and compliance audits within inpatient and outpatient facilities.
- Contribute to Performance Management Meetings with Contract Providers and Facilities Managers by preparing monthly reports on audit outcomes and compliance.
- Provide guidance and training to staff and managers regarding NCA and PLACE Standards and the auditing process.
- Accurately input data into relevant systems and compile information for ad hoc requests from Facilities Managers.
- Address any identified service issues by initiating rectification procedures and reporting to the Facilities Helpdesk.
- Establish effective working relationships with various stakeholders, including clinical managers, matrons, clinical team leaders, management, and facilities staff.
About Birmingham Community Healthcare NHS Foundation Trust
As an organization, we are committed to fostering an inclusive workplace and welcome applicants from diverse backgrounds, regardless of age, gender, race, or disability.
Job Responsibilities
The primary focus is to conduct audits of National Cleaning Standards (NCA) and Patient Led Assessment of Care Environment (PLACE) Standards across all divisions of the Trust.
Data collection and reporting from audits are critical, along with the development of action plans to ensure compliance.
Maintaining strong relationships with all staff and clients across inpatient and outpatient facilities is vital.
Qualifications and Training
Essential:
- Level 2 Food Hygiene Certificate
- British Institute of Cleaning Science qualification or equivalent/relevant experience
- NVQ Level 3 in Facilities Management or equivalent experience
Skills and Knowledge
Essential:
- Strong written and verbal communication skills
- Proficient literacy and numeracy skills
- Good keyboard and IT skills
- Understanding of facilities services in a hospital environment, prioritizing safety for patients, staff, and visitors
- Familiarity with Microsoft Office applications such as Word, Excel, and Outlook
- Knowledge of PLACE Guidelines
Personal Qualities
Essential:
- Ability to comprehend and adhere to national cleaning specifications
- Capability to foster effective working relationships with staff at all levels
- Ability to work under pressure and manage multiple tasks while achieving operational goals
- Skill in delivering training and guidance to staff on best practices
- Excellent organizational skills
- Attention to detail and commitment to high standards of accuracy
Other Job Requirements
Essential:
- Willingness to travel regularly across Trust sites
Experience
Essential:
- Experience in implementing and monitoring facilities-related risk management policies and procedures
- Experience in handling confidential and sensitive information