Customer Service Representative

7 days ago


South East England, United Kingdom Alchemy Global Talent Solutions Full time
Customer Service Coordinator

Alchemy Global Talent Solutions is seeking a skilled Customer Service Coordinator to provide exceptional support to customers throughout the moving process.

Key Responsibilities:
  • Provide timely and effective support to customers, ensuring a smooth and satisfactory experience.
  • Investigate and resolve escalated complaints, maintaining accurate records of moving complaints and their resolutions.
  • Monitor and respond to online reviews, addressing customer queries and complaints promptly and effectively.
  • Collaborate with colleagues to resolve customer issues, ensuring a high level of customer satisfaction.
Requirements:
  • Strong customer service skills and experience in handling complaints.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and problem-solving skills.

As a Customer Service Coordinator, you will play a critical role in ensuring the highest level of customer satisfaction and loyalty. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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