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Retail Customer Specialist
2 months ago
Join our dynamic team as a Retail Customer Specialist at Jones Bootmaker, where we value customer engagement and service excellence. This part-time role offers an 8-hour weekly contract, with flexible availability required from Monday to Friday.
Are you driven by the desire to meet sales goals and assist customers in finding the perfect products?
Do you possess a proactive mindset, a passion for outstanding customer service, and thrive in a lively and enjoyable work atmosphere?
Are you interested in being part of a growing, successful company that prioritizes family values and sustainability, with opportunities for career advancement?
At Jones Bootmaker, we provide a welcoming, engaging, and positive workplace where your contributions are valued. You will play a key role in delivering exceptional service to our customers, offering knowledgeable advice on footwear, handbags, and accessories tailored to their needs.
Previous experience in retail, sales, or customer service is beneficial, but we are committed to providing comprehensive training and support to help you excel in your position. A positive attitude and a willingness to learn are essential. Our stores foster a family-like atmosphere, encouraging personal growth and enjoyment at work. Flexibility is important, as the role includes a mix of weekend and weekday shifts.
Compensation, Hours & Benefits for our Retail Customer Specialist
£12.15 per hour
Upon completing the necessary retail induction stages, your pay will increase to £12.35 per hour.
- Generous employee discount program, with benefits that can extend to family and friends.
- Holiday entitlement that increases with tenure.
- Company pension contributions.
- Access to the Pavers Foundation, an employee-led initiative for charitable giving.
- Opportunities through the Pavers Academy for career development, including online learning, face-to-face courses, apprenticeships, and mentoring.
- Wellbeing and financial support through RetailTRUST.
Key Responsibilities as our Retail Customer Specialist
- Provide outstanding customer service.
- Guide customers on footwear care and accessories, while achieving daily performance targets.
- Maintain self-awareness, actively seeking to learn and take responsibility.
- Collaborate effectively with team members, fostering a friendly and positive environment.
- Assist in maintaining store standards, product displays, and stock organization.
About Us
Jones Bootmaker is part of a well-established family business with over 50 years of experience in the footwear retail industry. We proudly operate numerous stores across the UK and Ireland, including our esteemed brands. Recognized as one of the top retailers to work for, we are dedicated to employee engagement and sustainability, having achieved Carbon Neutral status.
Our commitment to social responsibility is evident through our contributions to various charitable causes, ensuring our employees feel valued and supported. We believe that investing in our team leads to exceptional service for our customers.
If you are looking for a rewarding opportunity in a supportive environment, we encourage you to consider joining our team as a Retail Customer Specialist.
