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2 months ago
About Us:
We are a leading home furnishings retailer, dedicated to providing our customers with exceptional service and a wide range of stylish products.
Job Description:
We are seeking a highly motivated and customer-focused Sales Advisor to join our team in our Castleford outlet.
As a Sales Advisor, you will be the first point of contact with our customers and will spend your time advising them on inspirational ideas to fulfill their needs.
You will be responsible for:
- Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range.
- Maintaining our high showroom standards and visual merchandising in store.
- Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered.
- Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date.
- Being a brand ambassador for Sofa, whilst embracing the customer journey and leading by example in endorsing the company culture and standards.
- Proactively improving and updating knowledge of product & interior trends.
Qualifications:
- Experience within retail alongside proven experience with interiors/furniture.
- Strong sales experience and awareness of trends to support the customer in styling their rooms/homes.
- Be ambitious and confident, with a strong can-do attitude.
- Be enthusiastic and dedicated to providing excellent customer service.
- A desire to work as part of a team to generate fresh and innovative ideas.
- Proficiency in MS Office and general IT.
Additional Information:
We are looking for someone who lives and breathes our principles:
- Think without limits and take the team with you.
- Own it and back it.
- Not hesitate and act with purpose.
- Be commercial and customer-focused.