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Junior Client Service Associate

2 months ago

London, Greater London, United Kingdom Methods Full time

**Job Summary**

Methods is seeking a highly skilled Junior Client Service Associate to support the operations of a leading UK Financial organisation. The successful candidate will play a pivotal role in ensuring the organisation meets its operational targets and provides a high-quality service to its clients.

**Key Responsibilities**

  • Process requests (e.g. loan and deposit applications) in accordance with internal controls and facility terms.
  • Process premature loan repayments, ensuring timely settlement of funds.
  • Respond to stakeholder queries in a timely manner.
  • Liaise with internal and external stakeholders to ensure service requirements are met and to seek process improvements.
  • Maintain and update operational procedures as required.
  • Ensure business continuity arrangements for critical processes are understood and up-to-date.
  • Continuously seek process improvements and manage operational risk within the business change management framework.

**Requirements**

The ideal candidate will possess excellent communication and organisational skills, with the ability to work effectively in a fast-paced environment. A strong understanding of financial services and operations is essential.