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Branch Manager

2 months ago

Blandford Forum, Dorset, United Kingdom Connells Full time

Job Summary:

We are seeking a dynamic and results-driven Branch Manager to lead our residential sales team at Connells. As a Branch Manager, you will oversee the operations of the branch, driving sales, managing staff, and ensuring exceptional customer service delivery.

Key Responsibilities:

  • Lead and motivate a team of sales agents to achieve sales targets and deliver exceptional customer service.
  • Develop and implement strategies to drive sales growth and improve branch performance.
  • Manage staff performance, providing coaching and training to ensure they meet their targets and deliver excellent customer service.
  • Foster a culture of excellence in customer service, ensuring that all customers receive a high-quality experience.
  • Actively involved in listing properties and maintaining strong relationships with clients.

Requirements:

  • Proven experience in a managerial role within the real estate industry.
  • Strong leadership and people management skills.
  • Exceptional customer care/service experience.
  • Resilient, positive, organized, numerate, and detail-oriented.
  • Excellent verbal and written communication skills.
  • Hold a Full UK driving license.

About Connells Group:

Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing, and more

Our Values:

  • We are committed to delivering exceptional customer service and building strong relationships with our clients.
  • We believe in investing in our people and providing them with the training and development opportunities they need to succeed.
  • We are passionate about driving sales growth and improving branch performance.